Nonviolent Crisis Intervention (NCI) training is perfect for educators who directly intervene in crisis situations, teaching staff de-escalation techniques and restrictive and nonrestrictive interventions.

Staff will learn decision-making skills to match the level of the response to the risk of the crisis, focusing on the least-restrictive response to ensure the care, welfare, safety, and security of students. This includes recognizing the stages of an escalating crisis and learning evidence-based techniques to appropriately de-escalate. NCI training emphasizes physical intervention as a last resort and appropriate to the level of risk.

Close physical contact is required for this training. Participants should expect to have contact with other peoples’ body parts, including but not limited to hands, arms, legs, heads, and faces.

The core training program of Crisis Prevention Institute's (CPI) Nonviolent Crisis Intervention training equips staff with proven strategies for safely defusing anxious, hostile, or violent behavior at the earliest possible stage. Participants are provided training in defining the stages of crisis in terms of identifiable behavioral levels and appropriate staff responses. 

Additionally, participants will learn verbal and non-verbal de-escalation techniques, personal safety principles, and physical control strategies to manage aggressive students in a safe, non-harmful manner while establishing a therapeutic rapport after a crisis. Registration is offered in MyTalent under Course Number 424239.