IMPORTANT NEWS FROM CMS TRANSPORTATION TO OUR FAMILIES:
We appreciate your patience as we developed the transportation plan for the 2018-2019 school year. The 'Here Comes The Bus' app will be available for download and set-up beginning Monday, August 20th. The app will go live tracking buses Monday, August 27th. If you need assistance setting up the app or have a question during the school year, please fill out the form under contact support. This will generate a support request to the vendor to better serve you.
We ask that families be at the stop 10 minutes before the scheduled stop time as stop times will vary due to traffic and other delays. The performance of the app also varies throughout the school year. CMS will work with the vendor to resolve all issues in a timely manner.
If you have any further questions and concerns, please feel free to contact the Synovia "Here Comes The Bus" app hotline at 1-844-854-9316 and or contact the CMS Transportation Department at 980-343-6715.
Here Comes the Bus App
CMS families with children that ride a school bus are now able to use a free bus tracking system! Families can download the app and have access to real-time location of their child's bus on a map as well as scheduled and actual arrival times at their assigned stop and school.
Here Comes the Bus is a school bus tracking app that can simplify morning and afternoon routines for parents and students by giving them real-time bus location and text or email notification alerts to help get them to the bus stop on time. Here Comes the Bus utilizes our GPS data and an easy to use customizable map that works on a computer, tablet or smartphone.
Signing up is EASY! On your desktop computer, you can sign up at https://herecomesthebus.com/getting-started/. You will need the district code (73877) and your student's ID number (contact your child's school if you don't have it) to sign up. For your smartphone or tablet, download the Here Comes the Bus app from the App Store or Google Play.
Once activated, you can customize or edit features, including how the app will communicate with you and the size of the notification radius around your bus stop.
Sometimes we make bus substitutions and this can affect the accuracy of the Here Comes the Bus App. When a bus substitution is made, the Here Comes The Bus app may not work.
Once you are logged into your account, the link to Here Comes The Bus support can be found by selecting Help. Additional resources can be found there as well.
Questions or concerns related to bus service? Email us at firstname.lastname@example.org or give us a call at 980-343-6715.
The Charlotte-Mecklenburg School District website (WWW.CMS.K12.NC.US) is in the process of
being updated to ensure compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act.
In the interim, any website accessibility concerns may be brought via the following, Email:
or Call: 980.343.0115.