Contact Information


Phone : 980-343-5156 

Email: Safety Department

Please use the link below if there is a perceived safety issue with your current bus stop. Clearly indicate the stops affected (morning, afternoon, or both). Include all details about the unsafe stop in the "reason of request" section, explaining conditions that support your concern.

Do not use this form to request a stop relocation for personal convenience and/or to obtain a stop closer to the child’s residence.
School Bus Stop Safety Issue​

Safety Department
Charlotte, NC
Phone: 980-343-5156
Courier Number: N/A

P.O. Box 30035
Charlotte, NC 28230-0035
Phone: 980-343-3000
The Charlotte-Mecklenburg Schools website ( is in compliance with Section 504 of the Rehabilitation Act and Title II of the Americans with Disabilities Act. Any website accessibility concerns may be brought via the following, Email the Web Accessibility Team at WebAccessibility or Call: 980.343.0115. In compliance with Federal Law, Charlotte-Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age, or disability. Inquiries regarding compliance with Title IX of the Education Amendments of 1972, which prohibits discrimination on the basis of sex in education programs or activities, may be referred to the District's Title IX Coordinator at titleixcoordinator or to the Office for Civil Rights, United States Department of Education.